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24 CarRent.com (hereinafter referred to as the “Company”) places great importance on the protection of your personal data and the security of such data. This Privacy Policy (the “Policy”) has been prepared to explain the details regarding the collection, use, and/or disclosure of your personal data. Please read and understand this Policy carefully.

1. Scope of Application
This Privacy Policy applies to the following individuals:

1. • Customers or users of the Company’s services who are natural persons
2. • Entrepreneurs, merchants, business partners, service providers, or contractual parties of the Company who are natural persons
3. • Persons who are related to or associated with customers, users, entrepreneurs, merchants, business partners, or service providers that are juristic persons
4. • Persons who are not customers or users of the Company, but whose personal data the Company needs to collect, use, and/or disclose
5. • Persons who have provided personal data to the Company, or whose personal data the Company has received directly or indirectly through any channel

2. Collection of Personal Data
“Personal Data” means any information that can identify an individual, whether directly or indirectly
The personal data collected, used, or disclosed by the Company may vary depending on the nature of services used through the Company’s platform, including but not limited to the following:

1. • Identification data such as name, surname, date of birth, nationality, photograph, national identification card information, driver’s license, or passport
2. • Contact information such as address, email address, and telephone number
3. • Booking and car rental service usage information
4. • Website usage data, usage behavior, and technical data
5. • System security-related information
6. • Data used for service development, improvement, and troubleshooting
7. • Data necessary for legal compliance or legal proceedings

The Company may not directly collect or store credit card or payment information, depending on the service model and the payment service providers used.

3. Legal Basis and Role of the Company
The Company operates as an intermediary platform, receiving booking requests from customers and forwarding necessary information to individual car rental service providers, who provide services directly to customers. The Company collects, uses, and/or discloses personal data based on the following legal grounds:

1. • Performance of a contract or taking steps at the request of the data subject prior to entering into a contract
2. • Compliance with legal obligations
3. • Legitimate interests of the Company

In this regard, the Company and the car rental service providers may act as separate data controllers or as joint data controllers, depending on the nature of the personal data processing in each case.

4. Sources of Personal Data
The Company collects personal data through the following channels:
4.1 Data Provided Directly by You

1. • Booking, membership registration, inquiries, or transactions through the platform
2. • Communication via email, telephone, or other channels

4.2 Automatically Collected Data

1. • Data collected through the use of cookies and similar technologies in accordance with the Company’s Cookie Policy

4.3 Data Received from Third Parties

1. • Car rental service providers
2. • Business partners
3. • Government agencies or service providers as required by law

5. Purposes of Collection, Use, and Disclosure
The Company collects, uses, and/or discloses personal data for the following purposes:

1. • To receive booking requests and coordinate car rental services
2. • To transfer necessary information to car rental service providers for consideration and service provision
3. • To verify identity and facilitate communication
4. • To develop and improve the platform and services
5. • To provide assistance, resolve issues, and handle complaints
6. • To comply with legal obligations or lawful orders from competent authorities
7. • To maintain system and premises security

6. Disclosure of Personal Data
The Company may disclose your personal data, to the extent necessary, to the following parties:

1. • Individual car rental service providers for service provision
2. • Technology and payment system service providers
3. • Legal advisors and auditors
4. • Government agencies with lawful authority

Each car rental service provider is responsible for collecting, using, and protecting your personal data in accordance with its own privacy policy. The Company recommends that you review such policies separately.

7. Retention Period of Personal Data
The Company will retain personal data only for as long as necessary to fulfill the stated purposes or as required by applicable law. Once the retention period has expired, the Company will delete or anonymize the personal data so that it can no longer identify an individual.

8. Rights of Data Subjects
Under applicable personal data protection laws, you have the following rights:

1. • The right to access, rectify, transfer, or delete personal data
2. • The right to object to or restrict the processing of personal data
3. • The right to withdraw consent
4. • The right to lodge a complaint with a supervisory authority
5. • The right to modify, change, or cancel personal data related to membership information

9. Security Measures
The Company implements appropriate technical and organizational measures to protect personal data against unauthorized access, use, disclosure, or loss.

10. Third-Party Websites
This Policy applies only to the Company’s website and services. If you access other websites through links on the Company’s website, the Company is not responsible for the privacy policies or practices of such third-party websites.

The Company may revise or update this Privacy Policy from time to time. Any changes will be announced on the Company’s website.